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Vragen | Onze FAQ helpt je met alle vragen over Mom in Balance | Mom In Balance

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Mom In Balance

FAQ


  • About Your Member Account

    In the Member App, you can view all your information, make changes to your workout and subscription schedule, look up information about your workouts, watch videos, and find inspiration. It's a clear and inspiring app that allows you to make the most of your Mom in Balance subscription.

  • You log in via the button on the homepage of Mom in Balance or my.mominbalance.com/en
    Are you logging in for the first time? Then click 'Register'. Fill in your email address and choose a new password. 

    Are you not yet a member? Then first sign up for a membership with us. Otherwise it won't be possible to log on to the Member Portal. 

  • When you click 'Book your workout', you immediately see all available workouts. You can also see right away whether a workout is available and how many spots are left. Here, you can easily filter by trainer and (workout) location. You can sign up for a workout by pressing the sign-up button or by clicking through to the workout detail page. After clicking the button, you can directly indicate whether you want to make this workout your regular workout or if you want to sign up just this once.

    How do I get to the workout detail page?

    By clicking on the workout description, you will be taken to the workout detail page. Here you will find, among other things, the gathering location, trainer details, and the members who have signed up.

  • Under 'My Profile,' you can modify your personal details:

    • Change your profile picture

    • Adjust your subscription duration

    • Change your fitness program (Pregnant, BIS, Mpower, or MpowerNext)

    • Download your invoices in PDF format

    • Find your member discount codes & nationwide offers

    • Enter your Fit-test results (only for Mpower members)

    • Update your address*

    *Changing your address does not automatically change the default region in your subscription. If you want to train weekly in a different region, please email info@mominbalance.nl. We will then activate this region as your default training location.

  • Under Videos, you will find various expert videos, challenge videos, and easily follow different online workout videos on your mobile phone, tablet, or laptop. To find the desired video, you can filter by topic or use the search function.

  • Under 'Blogs,' you will find various expert articles, lifestyle tips, and recipes. Filter the blogs by topic or use the search function to find the desired blog.

  • In the FAQ's, you will find the most frequently asked questions. So, if you still have questions about the app or other matters after watching this video, check out our FAQ's in your Member App.

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